Privacy Policy
Last updated: 10 September 2026 · Site: https://royalmasterpiecefloral.com
This notice describes how Royal Masterpiece Floral ("we", "us") handles information when you use our website or contact us to inquire about products and services. It is written for transparency and should be reviewed by the business owner before reliance for legal compliance.
What this website does
Our public website is a catalog showcase. We do not operate online cart checkout or collect payment card details through this site. Orders are confirmed by our staff on Facebook Messenger or by phone.
Information we may collect
- Contact details you share when messaging or calling us (for example name, phone number, delivery notes).
- Order and delivery details needed to fulfill an inquiry you start with us.
- Technical logs typical of hosting and security (for example IP address, user agent, request timestamps).
- Messenger Platform data Meta provides to our connected business tools when you message our Page.
How we use information
- To respond to product, decoration, class, and delivery inquiries.
- To prepare and fulfill orders you confirm with staff.
- To operate, secure, and improve our website and staff tools.
- To meet accounting, fraud-prevention, and legal obligations where applicable.
Sharing
We do not sell personal information. We may use service providers for hosting, media storage, messaging infrastructure, and analytics strictly to run the business. Messenger and related Meta products are governed by Meta's own terms and policies in addition to this notice.
Retention
We keep operational records for as long as needed for orders, customer service, security, and legal requirements, then delete or anonymize them when no longer needed.
Your choices
You may ask us what personal information we hold about you in our systems, request a correction, or request deletion where we are able to do so. Messenger users can also manage Page messaging preferences in Facebook or Instagram settings. See our data deletion instructions.
Contact
Privacy questions: use the channels on our Contact page, or email [email protected] if that address is active for your inquiry.
Flag for owner review: this page is a practical summary, not legal advice. Update it when processing, vendors, or jurisdictions change.