Data Deletion

Last updated: 10 September 2026 · Site: https://royalmasterpiecefloral.com

This page explains how to ask Royal Masterpiece Floral to delete personal data we hold in connection with Messenger conversations, phone orders, or related customer records. Meta App Review may link here as data deletion instructions.

How to request deletion

Contact us on Facebook Messenger for our Royal Masterpiece Page, or email [email protected], or use the channels on Contact.
Write that you want a data deletion request and include the Facebook/Instagram name or phone number used with us, plus enough detail for staff to locate the correct conversation or customer record.
We will confirm receipt and process the request within a reasonable time, typically within 30 days, unless we must retain specific records for legal, security, or accounting reasons.

What we can delete

Subject to legal retention needs, we can remove or anonymize customer profile fields, conversation content we store in our systems, and related media we control. Content that only exists inside Meta products must also be managed through Facebook/Instagram settings where Meta provides those controls.

What we may retain

We may keep limited records when required for completed orders, tax/accounting, dispute resolution, or fraud prevention. When we retain something, we will say so in our reply where practical.

Messenger / Meta apps

If you interacted with us through a Meta app or Page plugin, you can also remove app permissions from your Facebook or Instagram settings. That does not automatically erase operational records already stored in our business systems — send us the deletion request above for those.